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Showing 2541 to 2550 of 2649 search results for vulnerable customers.

  1. FCA calls on firms to act following review of costs and charges disclosure in the investment sector

    Press Releases Published: 28/02/2019 Last modified: 28/02/2019
    The Financial Conduct Authority (FCA) has today published the key findings of supervisory work to assess the effectiveness of disclosure by asset managers and intermediaries, such as wealth managers, to their retail customers. This work was prompted
  2. FG24/2: Guidance for firms supporting existing mortgage borrowers impacted by rising living costs

    Finalised guidance Published: 10/04/2024 Last modified: 10/04/2024
    The FCA sets out the ways mortgage lenders can help customers worried about, or already struggling with, their mortgage payments because of rising living costs.
  3. Stretchy Finance UK Ltd and/or Stretchy Loans UK Ltd (clone) (clone of FCA authorised firm)

    Warnings Published: 20/09/2019 Last modified: 20/09/2019
    Stretchy Finance UK Ltd and/or Stretchy Loans UK Ltd (clone) (clone of FCA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of
  4. Shining a light on illegal money lending: consumer experiences of unauthorised lending in the UK

    Research insights Published: 29/11/2017 Last modified: 29/11/2017
    Last year we conducted research with our consumer network partners into the experiences of consumers who had borrowed money from unauthorised lenders, otherwise known as loan sharks, in the UK. This research report summarises what we were told and
  5. FCA publishes outcome of testing behavioural remedies to address under repayment of credit card debt

    Data and research News stories Published: 26/07/2018 Last modified: 26/07/2018
    The FCA has published the outcome of a programme of behavioural research. The research looked at different ways repayment options can be presented to credit card customers to encourage those making low repayments to repay more when they can afford
  6. PS17/27: Insurance Distribution Directive implementation – Feedback to CP17/23 and near-final rules

    Policy statements Published: 24/07/2017 Last modified: 01/06/2018
    This is our second Policy Statement setting out near-final rules for the implementation of the Insurance Distribution Directive (IDD).
  7. Restrictions imposed on Beaufort Securities Limited (BSL) and Beaufort Asset Clearing Services Limited (BACSL) and both Firms are placed into insolvency

    Press Releases Published: 02/03/2018 Last modified: 02/03/2018
    Following an urgent application by the Financial Conduct Authority (FCA), the High Court has appointed Messrs Russell Downs, Douglas Nigel Rackham and Dan Yoram Schwarzmann of PricewaterhouseCoopers (PwC) as joint administrators of BSL and joint
  8. CP17/13: Fourth money laundering directive and fund transfer regulation implementation (DEPP and EG)

    Consultation papers Published: 12/06/2017 Last modified: 12/06/2017
    We are consulting on our proposals to ensure that our guidance, policies and procedures relating to the use of our powers under the new money laundering regulations are up to date, effective and proportionate.
  9. FCA proposes rules on investment pathways and other measures to improve retirement outcomes for consumers

    Press Releases Published: 28/01/2019 Last modified: 29/01/2019
    The Financial Conduct Authority (FCA) is today consulting on measures to stop up to 100,000 consumers a year losing out on pension income when they access the pension freedoms.
  10. FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd

    Press Releases Published: 03/07/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put