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FG17/9: Guidance for firms on how to calculate redress for unsuitable defined benefit pension transfers
In GC17/1, we consulted on guidance to update the methodology used to calculate redress for unsuitable pension transfers from a defined benefit pension scheme to a personal pension. -
FCA challenges industry to improve access to insurance for people with pre-existing medical conditions
The Financial Conduct Authority (FCA) has today published feedback on its Call for Input (CfI) on Access to Insurance. -
FCA takes over regulation of consumer credit firms - research shows 9m people are in serious debt and 1.8m in denial
Financial Conduct Authority Chief Executive, Martin Wheatley, said:. “We have a big task ahead; it’s our job to make sure firms put their customers at the heart of their business ... a requirement to provide information to customers on how to get -
New rules on packaged bank accounts have improved standards, but firms have more work to do on sales and complaints handling
The Financial Conduct Authority (FCA) has today published findings from its thematic review of packaged bank accounts. -
The FCA’s new competition powers: what do they mean for the financial services industry?
Speech by Deb Jones, director of competition at the FCA, at a Scottish Financial Enterprise lunch, hosted by Maclay Murray & Spens LLP, Edinburgh. This is the text of the speech as drafted, which may differ from the delivered version. -
Consumer credit countdown – Review into debt collection practices of payday lenders starts on day one of FCA regulation
But that’s just part of the story; one in three loans go unpaid or are repaid late so we will be looking specifically at how firms treat customers struggling with ... The review will look at how high-cost short term lenders treat their customers when -
FG14/3 - Budget 2014 – Pension reforms: guidance to firms in the interim period
They will also need to consider how to treat customers who are making a decision about their retirement income in the coming year. ... wish. We want to ensure customers are making informed decisions about their retirement in light of the Budget changes, -
Andrew and Peter Currie sentenced to a combined 8 years for fleecing consumers through Collateral P2P platform
On 14 July 2023 Peter Currie and Andrew Currie were sentenced to 5.5 years and 2.5 years imprisonment for fraud and money laundering following prosecution by the FCA -
Upper Tribunal upholds FCA decision to fine and ban Chief Executive of TailorMade Independent Limited, Alistair Burns
On 31 July 2018, the Upper Tribunal upheld the Financial Conduct Authority’s (FCA) decision to prohibit Alistair Burns, Director and CF1 of TailorMade Independent Limited (TMI) from performing any FCA significant influence or senior management -
FCA to carry out market study into cash savings - study is part of programme to look at competition across financial services markets
The cash savings study will look at a range of issues including the effects of ‘teaser rates’ (the introductory interest rates offered to new customers) and how often consumers switch their