Search results
Showing 2571 to 2580 of 2649 search results for vulnerable customers.
-
FCA sets out expectations for general insurance firms during coronavirus (Covid-19) pandemic
The FCA has today set out expectations for general insurance firms and provided information for consumers about what they should see from their insurance provider during the coronavirus pandemic. -
Statement on mortgage prisoners and consultation on intra-group switching and maturing interest-only and part-and-part mortgages
The FCA has published a statement on mortgage prisoners, and a consultation paper containing proposals designed to support some consumers within the mortgage market. -
FG23/2: Guidance for firms supporting existing mortgage borrowers impacted by rising living costs
We set out the ways mortgage lenders can help customers worried about, or already struggling with, their mortgage payments because of rising living-costs. -
FS20/18: Consumer credit and coronavirus: Updated guidance for firms (November 2020) - Feedback on draft guidance
We have updated our guidance on payment deferrals and tailored support to provide enhanced support to consumer credit customers who face payment difficulties as a result of coronavirus (Covid-19). -
Consumer warning on Unique Funeral Plans and Empathy Funeral Plans
Existing customers of these firms should contact their provider. -
CP18/23: Claims management companies: recovering the costs of regulation and the Financial Ombudsman Service
This paper sets out our proposals for recovering the costs of regulating claims management companies (CMCs) when applications open for temporary permissions on 1 January 2019. -
Occasional Paper No. 10: Message received? The impact of annual summaries, text alerts and mobile apps on consumer banking behaviour
Using rigorous statistical analysis of data from two large banks, including granular data on 500,000 customers from one bank, we show that annual summaries have no effect on consumer behaviour -
The FCA sets out in detail how it will regulate consumer credit, including payday lending, when it takes over responsibility in April 2014
The FCA wants to ensure that consumers are given enough information to make informed choices, that the market is competitive and offers loans that meet customer needs, and that those in -
The Financial Conduct Authority publishes review into delivering ‘independent’ financial advice following the implementation of the Retail Distribution Review
services to their customers and whether firms that are describing themselves as ‘independent’ are acting independently in practice. -
PS18/24: Approach to final Regulatory Technical Standards and EBA guidelines under the revised Payment Services Directive (PSD2)
This policy statement confirms the revised Payment Services and Electronic Money Approach Document and Handbook changes following consultation feedback.