Search results
Showing 2631 to 2640 of 2677 search results for vulnerable customers.
-
Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise
Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority. -
New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017
The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017. -
Sanctions systems and controls: firms’ response to increased sanctions due to Russia’s invasion of Ukraine
We set out key findings from our assessments of sanctions systems and controls in financial services firms. We include examples of good practice and areas for improvement, to help firms deliver even greater compliance with sanctions. -
LIBOR and the FCA's powers under the UK Benchmarks Regulation: questions and answers
In September 2021, we published information for firms to help manage an orderly wind-down of LIBOR. We explain this as well as information about our UK Benchmarks Regulation (BMR) powers. -
FG16/1: Guidance on the FCA’s approach to the implementation of ring-fencing and ring-fencing transfer schemes
In September 2015 we consulted on proposed guidance on our approach to ring-fencing transfer schemes (RFTSs ) and, more generally, our key responsibilities in supporting the wider implementation of ring-fencing in the UK. -
Information regarding consultation paper 21/30 Debt packagers: proposals for new rules - February 2022
The FCA provides data regarding its consultation paper 21/30: Debt packagers: proposals for new rules. -
Tribunal upholds the Financial Conduct Authority’s decision to censure Arch Financial Products and to fine and ban two of its partners
The Upper Tribunal (Tribunal) has upheld the decision of the Financial Conduct Authority (FCA) to issue a public censure against Arch Financial Products LLP (Arch), and to prohibit Robin Farrell, its chief executive, and Robert Addison, a senior -
High Court finds that 24HR Trading Academy unlawfully advised on investments and unlawfully promoted CFD trading
The High Court has delivered a summary judgement ruling that 24HR Trading Academy Limited contravened the Financial Services and Markets Act 2000 (FSMA) by providing unauthorised investment advice to consumers via WhatsApp messages. -
Testing how Authorised Fund Managers are embedding the Guiding Principles in ESG and sustainable investment funds
We set out findings from our supervisory work that looked at how authorised fund managers (AFMs) comply with existing regulatory requirements and expectations on the design, delivery and disclosure of Environmental, Social and Governance (ESG) and -
FCA consults on new rules for claims management firms to raise standards of conduct and protect consumers
We are consulting on new rules for claims management companies to raise standards of conduct. We will become the regulator of claims management companies (CMCs) on 1 April 2019.