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Showing 271 to 280 of 2640 search results for vulnerable customers.

  1. Four former directors of online consumer credit broker banned for misleading customers

    Press Releases Published: 25/07/2018 Last modified: 25/07/2018
    The Financial Conduct Authority (FCA) has banned David James Carter Mullins, Edward John Booth, Christopher Paul Brotherton and Mark Robert Kennedy, the former directors and shareholders of Secure My Money Limited (now dissolved).
  2. Culture in financial institutions: it’s everywhere and nowhere

    Speeches Published: 16/03/2017 Last modified: 20/03/2017
    Speech by Andrew Bailey, Chief Executive of the FCA, at the HKMA Annual Conference for Independent Non-Executive Directors.
  3. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 
  4. Banks, building societies and credit unions – branch access for essential services

    Statements Published: 25/03/2020 Last modified: 04/06/2020
    Banks, building societies and credit unions are working closely with the FCA, the Prudential Regulation Authority and HM Treasury to maintain branch access for essential services. The FCA urges customers to only visit branches where absolutely
  5. From regulator to firm to consumer: a virtuous chain of events

    Speeches Published: 18/03/2021 Last modified: 18/03/2021
    Speech by Georgina Philippou, Senior Adviser to the FCA on the Public Sector Equality Duty, delivered at the Building Ethnic Diversity and Inclusion in Investment Management - Report Launch.
  6. FCA publishes review of business interruption insurance claims handling

    Press Releases Published: 04/10/2022 Last modified: 04/10/2022
    The FCA publishes the latest BI data and sets out examples of good practice and where insurance firms have fallen short of expectations in their handling of BI claims.
  7. FCA says logbook lenders must raise standards

    Press Releases Published: 05/06/2014 Last modified: 09/12/2016
    Research published today lifts the lid on how these firms treat their customers. The FCA has found evidence of poor firm behaviour, including little or no affordability checks with some applicants encouraged to manipulate details of their income on
  8. FCA publishes update on high-cost credit work

    Press Releases Published: 31/01/2018 Last modified: 11/04/2024
    The FCA has published an update on its work in the high-cost credit sector.
  9. Support available for mortgages as interest rates rise

    Consumers Published: 07/12/2022 Last modified: 21/07/2023
    If you're struggling with your mortgage due to higher living costs and interest rate rises, find out more about your options and where you can get support.
  10. FCA secures contract changes for buy-now-pay-later customers as more consumers use the product

    Press Releases Published: 31/10/2023 Last modified: 31/10/2023
    FCA research shows that there has been a significant increase in the use of buy-now-pay-later (BNPL).