Search results

Showing 281 to 290 of 2640 search results for vulnerable customers.

281. Potential issues in the debt management market

     Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
     Based on our analysis, we have concerns that the following may be causing detriment to consumers.

282. Diversity and inclusion: Our role as a regulator

     About us Published: 09/09/2020 Last modified: 25/09/2023
     We want to see greater levels of diversity and inclusion across the UK financial sector. Read about the work the FCA is doing to drive change in this area.

283. FCA confirms further support for motor finance and high-cost credit customers

     Press Releases Published: 15/07/2020 Last modified: 15/07/2020
     We confirm support for users of motor finance, buy-now pay-later, rent-to-own, pawnbroking and high-cost short-term credit products, who face payment difficulties due to coronavirus.

284. FG20/3: Branch and ATM closures or conversions

     Finalised guidance Published: 14/09/2020 Last modified: 11/10/2022
     This guidance sets out our expectation that firms should consider the impact of a planned closure or conversion of branches or ATMs on their customers’ everyday banking needs.

285. FCA proposes additional measures to help insurance customers in financial difficulty

     Statements Published: 16/10/2020 Last modified: 21/10/2020
     The FCA has published proposals on how firms should continue to seek to help customers who hold insurance and premium finance products and may be in financial difficulty because of coronavirus (Covid-19), after 31 October 2020.

286. Personal loans and coronavirus: temporary guidance for firms

     Finalised guidance Published: 09/04/2020 Last modified: 30/11/2020
     FCA publishes temporary guidance for firms on personal loans during the coronavirus situation

287. FCA challenges firms to review approach to consumer vulnerability

     Press Releases Published: 23/02/2015 Last modified: 27/04/2020
     Research published by the FCA reveals that some vulnerable consumers seeking help from financial providers are meeting ‘a computer says no’ approach, putting them at risk of further detriment

288. The FCA’s Consumer Duty will lead to a major shift in financial services

     Press Releases Published: 27/07/2022 Last modified: 27/07/2022
     The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers.

289. FCA bans debt management couple for misappropriating client money

     Press Releases Published: 23/10/2017 Last modified: 23/10/2017
     The Financial Conduct Authority (FCA) has today banned Adrian and Christine Whitehurst, former directors of debt management firm First Step Finance Limited (now dissolved), for dishonestly misappropriating client money. Over 4000 customers lost a

290. FCA’s national and international response to coronavirus (Covid-19) and Brexit

     Speeches Published: 06/05/2020 Last modified: 08/04/2024
     Speech delivered by Nausicaa Delfas, Executive Director of International, at Deloitte Annual Conduct Risk Conference (webinar).