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Showing 431 to 440 of 2640 search results for vulnerable customers.

431. Knowing your customer and assessing their needs

     Tasks for regulated firms Published: 21/12/2015 Last modified: 21/02/2023
     If you provide financial advice to retail clients, it's important to assess each customer's needs before making recommendations. We explain what you should consider.

432. Loan fee fraud

     Consumers Scams Published: 18/04/2016 Last modified: 06/12/2023
     Every year the FCA receives hundreds of reports of loan fee fraud, with victims reporting an average loss of £260. Find out how to spot the warning signs.

433. Directory of certified and assessed persons

     Tasks for regulated firms Published: 04/09/2019 Last modified: 10/02/2023
     Find out how you can prepare and amend your certified and assessed person submission, and why it's important to confirm your details.

434. Crypto investment scams

     Consumers Scams Published: 27/06/2018 Last modified: 09/10/2023
     Find out how crypto investment scams work, how to avoid them and what to do if you’re scammed.

435. Campaign resources

     Consumers Published: 09/08/2017 Last modified: 18/06/2024
     Support our ScamSmart campaign - download resources to spread the word about how to avoid investment and pension scams.

436. Leading the Way on Regulation

     Speeches Published: 16/05/2019 Last modified: 17/05/2019
     Speech delivered by Karina McTeague, Director of General Insurance and Conduct Specialists Supervision, at the British Insurance Brokers' Association (BIBA) Conference 2019.  

437. Consumer Duty

     Focus areas Last modified: 16/05/2024
     Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

438. Markets

     Markets Last modified: 24/05/2023
     FCA Markets landing page.

439. Recovery room scams

     Consumers Scams Published: 04/12/2019 Last modified: 30/10/2023
     Find out how recovery room scams work, how to avoid them and what to do if you’re scammed.

440. Car finance complaints

     Complaints Consumers Published: 11/01/2024 Last modified: 21/03/2024
     Some car finance customers may have been charged too much on their loans. Find out what to do if you think this affects you.