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Showing 491 to 500 of 2640 search results for vulnerable customers.

  1. Laying myths to rest

    Speeches Published: 17/10/2013 Last modified: 17/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.
  2. Recruiting, training and supervising staff

    Tasks for regulated firms Published: 06/08/2015 Last modified: 10/02/2023
    FCA provides information on recruiting, training and supervising staff.
  3. 2014 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2014. 
  4. Considering a defined benefit pension transfer

    Consumers Your rights Published: 04/06/2020 Last modified: 24/08/2023
    Transferring out of a defined benefit (DB) pension scheme is a big decision and isn’t right for everyone. Find out what you need to think about, and the risks involved.
  5. Travel insurance and coronavirus (Covid-19)

    Tasks for regulated firms Published: 14/10/2021 Last modified: 14/10/2021
    We set out our expectations of firms to consider their regulatory requirements in the changed travel market.
  6. 2019 fines

    News stories Published: 16/01/2019 Last modified: 20/01/2020
    This page contains information about enforcement fines published during the calendar year ending 2019.
  7. News for customers of LQD Markets UK

    Statements Published: 03/02/2015 Last modified: 03/02/2015
    News for customers of LQD Markets UK. Statements First published:. 03/02/2015. ... LQD Markets UK has more than 400 customers. The special administrators will get in touch with affected customers in due course.
  8. Coronavirus (Covid-19): Information for firms

    Firms Focus areas Published: 17/03/2020 Last modified: 29/07/2022
    Our expectations for firms during the coronavirus pandemic, and the measures we’ve put in place to make sure customers are protected.
  9. Principles of good regulation

    About us How we regulate Published: 21/04/2016 Last modified: 07/07/2016
    We must consider the principles of good regulation when carrying out our work. And regulated firms must adhere to the principles for businesses, which are their fundamental obligations as set out in our Handbook.
  10. FSA - Customer survey [pdf]

    Archive Published: 05/12/2007 Last modified: 03/08/2016
    If you use a customer survey think about the questions you are asking and if they help you identify areas where your firm and its advisers are/are not treating customers fairly and therefore areas where improvements are needed. This document is