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Showing 661 to 670 of 2640 search results for vulnerable customers.
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FCA Final Notice 2013: Westwood Independent Financial Planners [pdf]
This final notice refers to breaches of PRIN 7, PRIN 9 and COBS related to mis-selling and unfair treatment of customers in the investment advisers and platforms sector. We imposed a fine. -
TR17/1: Customer understanding: Retail banks and building societies [pdf]
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Approved Persons help text: Connect
Read the FCA Connect help text for Approved Persons. -
FS20/13: Coronavirus and customers in temporary financial difficulty: feedback on draft updated guidance for insurance and premium finance firms [pdf]
We summarise the feedback we received on our proposed measures for insurance and premium finance firms. -
Our perimeter
The FCA's perimeter (remit) determines which activities require a firm to be authorised and the level of protection consumers can expect. -
CP19/23: Signposting to travel insurance for customers with medical conditions [pdf]
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FS20/18: Consumer credit and coronavirus: Updated Payment Deferral and Tailored Support Guidance for firms - Feedback on draft guidance [pdf]
This guidance set out how we expected firms to support consumer credit customers who were facing temporary payment difficulties because of the exceptional circumstances arising out of coronavirus. This temporary support was delivered primarily -
TR19/3: Review of the fair treatment of with-profits customers [pdf]
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FG16/8: Fair treatment of long-standing customers in the life insurance sector [pdf]
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FS20/15: Consumer credit (including overdrafts) and coronavirus: Additional guidance for firms - Feedback on draft guidance [pdf]
This temporary guidance first published in April 2020 and updated in July (the July Guidance) setting out how we expect firms to support consumer credit and overdraft customers who were facing temporary payment difficulties because of the