Filter results
Category
Filter by document type
Document type
Filter by year
Sort by:

Search results

Showing 661 to 670 of 2640 search results for vulnerable customers.

  1. FCA Final Notice 2013: Westwood Independent Financial Planners [pdf]

    Final notices Published: 17/12/2013 Last modified: 07/04/2015
    This final notice refers to breaches of PRIN 7, PRIN 9 and COBS related to mis-selling and unfair treatment of customers in the investment advisers and platforms sector. We imposed a fine.
  2. TR17/1: Customer understanding: Retail banks and building societies [pdf]

    Thematic reviews Published: 17/07/2017
  3. Approved Persons help text: Connect

    Published: 12/05/2016 Last modified: 04/10/2023
    Read the FCA Connect help text for Approved Persons.
  4. FS20/13: Coronavirus and customers in temporary financial difficulty: feedback on draft updated guidance for insurance and premium finance firms [pdf]

    Feedback statements Published: 11/08/2020 Last modified: 11/08/2020
    We summarise the feedback we received on our proposed measures for insurance and premium finance firms.
  5. Our perimeter

    About us What we do Published: 20/07/2022 Last modified: 13/12/2023
    The FCA's perimeter (remit) determines which activities require a firm to be authorised and the level of protection consumers can expect.
  6. CP19/23: Signposting to travel insurance for customers with medical conditions [pdf]

    Consultation papers Published: 15/07/2019
  7. FS20/18: Consumer credit and coronavirus: Updated Payment Deferral and Tailored Support Guidance for firms - Feedback on draft guidance [pdf]

    Feedback statements Published: 19/11/2020 Last modified: 19/11/2020
    This guidance set out how we expected firms to support consumer credit customers who were facing temporary payment difficulties because of the exceptional circumstances arising out of coronavirus. This temporary support was delivered primarily
  8. TR19/3: Review of the fair treatment of with-profits customers [pdf]

    Thematic reviews Published: 25/04/2019
  9. FG16/8: Fair treatment of long-standing customers in the life insurance sector [pdf]

    Finalised guidance Firm and market data Retail lending Published: 09/12/2016
  10. FS20/15: Consumer credit (including overdrafts) and coronavirus: Additional guidance for firms - Feedback on draft guidance [pdf]

    Feedback statements Published: 30/09/2020 Last modified: 30/09/2020
    This temporary guidance first published in April 2020 and updated in July (the July Guidance) setting out how we expect firms to support consumer credit and overdraft customers who were facing temporary payment difficulties because of the