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Showing 691 to 700 of 2640 search results for vulnerable customers.
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CP18/25: Approach to final Regulatory Technical Standards and EBA guidelines under the revised Payment Services Directive (PSD2) [pdf]
The revised Payment Services Directive (PSD2) was implemented in the UK from 13 January 2018. The Directive provides for a number of EU Regulatory Technical Standards (RTS) to be developed by the European Banking Authority (EBA). This consultation -
FSA - GC11/1 [pdf]
The purpose of the guidance is to help firms improve the standards by which they are providing investment advice or discretionary management services to retail customers. -
GC13/7 Changing customers to post-RDR unit classes [pdf]
This guidance sets out what we expect from firms which are involved in the transfer of investors from pre-RDR unit classes1 to post-RDR unit classes. -
Meeting the growth challenge
Speech by Martin Wheatley, Chief Executive, the FCA, at the British Insurance Brokers’ Association (BIBA) conference, ExCel Centre, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Financial Lives: The experiences of vulnerable consumers – Case Studies [pdf]
The case studies presented here explore the experiences that vulnerable consumers had when dealing with retail financial services firms, based on face-to-face depth interviews, undertaken by IFF research. -
PS16/25: Home finance customers with a payment shortfall: minor Handbook changes and feedback to CP16/16 [pdf]
In this Policy Statement we report on the main issues arising from CP16/16 and publish the final rules. -
GC17/2: Treatment of politically exposed persons (PEPs) under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 [pdf]
We are consulting on new guidance for how financial services firms should treat customers who are politically exposed persons when meeting their anti-money laundering obligations. -
Early arrears management in unsecured lending: TR16/10 [pdf]
This report provides the findings from our thematic review into early arrears management in unsecured lending. The review looked at the way lenders treated customers in the early stages of arrears. -
Retirement income market data
levels of pension withdrawals for customers making a partial withdrawal. use of regulated advisers. ... In the original report, we stated that 68% of new customers had fully cashed out their pension in the quarter. -
Regulating Financial Promotions and Adverts
Promoting services for deposits, investments, mortgages, insurance or consumer credit must comply with financial promotion rules. Learn how to keep your firm's advertising fair and clear.