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Showing 971 to 980 of 2644 search results for vulnerable customers.
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Final Notice 2015: Paivi Grigg [pdf]
This final notice refers to breaches of APER 6 related to appointed representatives, culture/governance and unfair treatment of customers in the investment adviser sector . We imposed a fine. -
Call for customers of Castle Personal Insurance Brokers
In May 2012, Hertfordshire-based insurance broker, Castle Personal Insurance Brokers Limited went into administration. Find out what to do if you're a customer. -
Authorised electronic money institution (authorised EMI)
3. All authorised EMIs which are account servicing payment service providers (ASPSPs) also need to comply with requirements relating to AIS and PIS providers seeking access to their customers’ online payment ... customer authentication and secure -
Final Notice 2018: Bouchers with Allansons Limited [pdf]
This final notice (Bouchers with Allansons Limited) refers to failure to keep adequate records under SYSC 9.1.1R, meaning the FCA cannot satisfy itself as to the adequacy of debt advice. Other concerns include: deficient quality assurance process; -
Final notice 2016: Andrea Christine Sadler [pdf]
This final notice refers to breaches of APER 6 and FIT related to appointed representatives, client money, failing to act on information appropriately, lack of fitness/propriety and unfair treatment of customers in the general insurance and -
Financial promotions quarterly data 2023 Q4
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 October 2023 and 31 December 2023. -
The FCA’s role in promoting innovation
Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the BBA FinTech Banking Conference. -
FCA Catalyst default statement
The FSCS expects to confirm the process for making claims against Catalyst (including by customers of Rockingham Independent Limited) later this year. -
Brexit: information for the banking and payment sectors in the UK
Information on how UK firms should approach servicing customers based in the EEA, now that the transition period has ended. -
Mortgages Market Study: MS16/2
We have published the Mortgages Market Study final report. It explains our final findings and provides a progress update on the proposed remedies.