Apply to become a mortgage broker

If you want to engage in regulated activities as a mortgage broker, you need to be authorised by us. Find out how to apply for authorisation.

1

Read everything listed below

Start with our main 'how to apply' page for all applicants

2

Prepare your application

Include your business plan and other supporting material

3

Pay the application fee

You must pay this in order to apply

4

Submit your application

You'll do this on our Connect system

Mortgage brokers must either be authorised by us or become an appointed representative of another firm that has the relevant permissions.

You'll need to demonstrate that you can consistently deliver good outcomes for retail consumers.

What to read first

The application process

Our how to apply page explains:

  • our expectations of all firms
  • the application process
  • how to avoid delays with your application

You must read this page in full before submitting your application through our Connect system.

Supporting material

Along with your application form, you'll need to provide a range of supporting documentation including your:

  • business plan
  • financial forecasts
  • required policies and other relevant forms on Connect

Check what supporting material you need to include before you start your application.

Our letters to your sector

We expect you to make our Consumer Duty a top priority. Read our portfolio letter that sets out our view of the main risks of harm and the action we expect firms to take.

You should also review the correspondence for insurance intermediaries and credit brokers if you're proposing to carry out these activities as well.

Prepare your application

You'll submit your application through our Connect system, so make sure you register.

Your application must include your:

Below are some of the specific things we expect to see if you're a mortgage broker – providing this information will help you to demonstrate that you can meet our expectations.

We know we're asking for lots of information, but if you submit everything required in sufficient detail it'll help us assess and determine your application without delays.

You must answer all questions on the application honestly, including on Form As, and provide us with full information regarding any disclosures you make, including details about any removals you've had from lender or product providers’ panels.

If in doubt, let us know as much as possible, even if it may not seem relevant.

If you don't disclose something, we take this very seriously and may consider it to be evidence of dishonesty and/or lack of integrity.

Application fee

You have to pay a fee to submit your application. The fee is non-refundable.

Your fee falls into pricing category 4.

Find out more about our authorisation fees, including our pricing categories and how to pay.

Final check and submit

Before you submit everything on Connect, give it one more check to be sure you've included everything.

Our how to apply page has 3 top tips to ensure your application goes smoothly, and explains what happens after you've submitted it.

If you need more help

Please contact us on 0300 500 0597. We're open Monday, Tuesday, Wednesday and Friday 9am to 5pm, and Thursday 9.45am to 5pm.

: Information changed better signposting to 'preparing your firm's financial information'
: Technical update: accessibility