
Contact form
When you get in touch using our contact form, we'll email you with some helpful guidance as well as details about what does and doesn’t fall within our remit. Please check your spam folder if you don't receive this.
Depending on what you report, we may contact you if we need more information or have any guidance that isn't covered in our initial email.

Call us
- 0800 111 6768 (freephone)
- 0300 500 8082 (from the UK)
- +44 207 066 1000 (switchboard and calls from abroad)
- (18001) 0207 066 1000 (next generation text relay)
We’re open Monday to Friday, 8am to 6pm and Saturday 9am to 1pm.
You may record voice calls for your own use, but recordings mustn’t be published or shared with any third party without our consent.

Our accessibility services
We can provide information in different formats, such as audio recordings, large print, or spoken communication. Call us and we’ll do our best to help.
We also translate some of our most popular pages into Welsh, but get in touch if you need information in another language.
Find out more about how we can adapt our service to support you.
To access the contact form, you’ll need an up-to-date version of internet browsers like Chrome, Microsoft Edge, Safari, Firefox or Opera.
Find answers to your most frequently asked questions
How to:
- complete your Firm Details Attestation
- complete your CCR returns
- complete your RMA returns
- use multi-factor authentication (MFA)
- find reporting requirements updates using the RegData noticeboard
- find Consumer Duty information
If you’ve received an email from us and want to check it’s genuine, please email [email protected] attaching a copy of the email. We will aim to respond to you within 2 working days. Find out more about fake FCA emails, letters and phone calls.
Call us
- 0300 500 0597 from the UK
- +44 207 066 1000 from abroad
We're open Monday, Tuesday, Wednesday and Friday, 9am to 5pm.
We're open Thursday, 9.45am to 5pm.
If you have already contacted us about a topic or issue, please have your case reference number ready to give us. If you have a firm reference number, please also have this to hand.
For systems or applications queries, please call us during our opening hours as we may need to authenticate you.
Contact form
Firms can also email us at [email protected].
Note: to access the contact form or web chat, and some FCA systems like Connect, you will need a current or recent version of internet browsers like Chrome, Microsoft Edge, Safari, Firefox or Opera.
Write to us
Please use [email protected], our contact form or you can send a letter to:
Head Office: Financial Conduct Authority, 12 Endeavour Square, London E20 1JN.
Other contact information
- Primary market functions
- Press office (media centre)
- Events
- Whistleblowing
- Requests for letters of goodstanding
- Complain about us, the PRA and the Bank of England
- Website feedback