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Showing 121 to 130 of 402 search results for vulnerable customers.

121. Occasional Paper No. 8: Consumer Vulnerability

     Occasional papers Published: 23/02/2015 Last modified: 27/04/2020
     Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately.

122. Agile regulation and planning for success

     Speeches Published: 06/10/2022 Last modified: 06/10/2022
     Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at CISI/The Financial Planning Conference 2022

123. Business Plan 2023/24

     Corporate documents Business plans Published: 04/04/2023 Last modified: 02/07/2024
     The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy.

124. The FCA’s Business Plan and Priorities

     Speeches Published: 16/05/2018 Last modified: 16/05/2018
     Speech by Andrew Bailey, Chief Executive at the FCA, delivered at the BIBA 2018 Annual Conference & Exhibition, Manchester

125. Building a common language in the mortgage market

     Speeches Published: 06/11/2013 Last modified: 06/11/2013
     Speech by Linda Woodall, Director of Mortgages and Consumer Lending FCA at the Council of Mortgage Lenders (CML) - Mortgage Industry Conference and Exhibition. This is the text of the speech as drafted, which may differ from the delivered version.

126. FCA makes it easier for people to compare bank accounts

     Press Releases Published: 12/12/2017 Last modified: 12/12/2017
     The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive

127. Retail banking Consumer Duty multi-firm work

     Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
     The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.

128. Messages firms can give customers about investments and life assurance following market volatility

     Firms Last modified: 13/08/2021
     We are giving firms extra time to produce their annual and half-yearly reports and accounts because of the impact of coronavirus (Covid-19).

129. Personal loans and coronavirus: draft guidance for firms

     Guidance consultations Published: 02/04/2020 Last modified: 30/11/2020
     The FCA's guidance for firms on personal loans during the coronavirus situation

130. Response to the CMA’s final report for its digital comparison tools market study

     Statements Published: 26/09/2017 Last modified: 26/09/2017
     Further, we’re pleased to hear that vulnerable customers that can access DCTs find them useful, but it is concerning that some DCTs appear not to be doing all they could, ... or should, to make their sites user-friendly for some vulnerable people.