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Showing 191 to 200 of 402 search results for vulnerable customers.
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CP21/13: A new Consumer Duty
We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers -
Overdraft repeat use: good practice and areas of concern
We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings. -
Retail banking: our review of Basic Bank Accounts
We have reviewed how retail banks provide information about Basic Bank Accounts. -
UK’s cash infrastructure and consumer research
The FCA provides a broad overview of the access to cash evidence base, including the impact of coronavirus (Covid-19), which will inform the FCA's ongoing work on access to cash. -
Andrew Bailey speech at the Annual Public Meeting 2019
Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2019 Annual Public Meeting. -
Challenges for the regulator - consumer credit, long-term savings and an ageing population
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at City Banquet, Mansion House. -
Supporting material for applications by consumer credit, mortgage and other consumer finance firms
If you're applying to be authorised by the FCA, find out what supporting material to include in your application and how to prepare everything. -
Fast-growing firms (FGFs) multi-firm review
We summarise our findings and set out our expectations of FCA solo-regulated fast-growing firms to identify, assess and manage the risks arising from their activities. -
Interpreting the data
Find out how the data the FCA requires from providers of personal and business current accounts is measured. -
Consumer credit regulation: the journey so far
Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.