Search results
Showing 231 to 240 of 402 search results for vulnerable customers.
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FCA publishes review of business interruption insurance claims handling
The FCA publishes the latest BI data and sets out examples of good practice and where insurance firms have fallen short of expectations in their handling of BI claims. -
Keynote address: Financial crime in the FCA world
Speech by Tracey McDermott, Director of Enforcement & Financial Crime, the FCA, at the FCA Financial Crime Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Penalties, remediation, and our General Principles
FCA Executive Director of Enforcement and Market Oversight, delivered this speech on financial penalties at the City & Financial Global Ltd event, London. -
The challenges for insurance and regulators in a Big Data world
Speech by Andrew Bailey, Chief Executive of the FCA, delivered at the Association Of British Insurers (ABI) annual conference. -
FCA contacting 16,000 customers of debt management firm, PDHL
FCA contacting 16,000 customers of debt management firm, PDHL. Press Releases First published:. ... For example, one customer called PDHL to inform them that they had lost their job. -
Speech: Darwin and an evolution in price discrimination
In this stylised example the customer base is finite so there’s no advantage to offering a lower price to attract more customers. ... And many of the non-switchers are old and vulnerable. Is this acceptable? -
FCA says logbook lenders must raise standards
Research published today lifts the lid on how these firms treat their customers. The FCA has found evidence of poor firm behaviour, including little or no affordability checks with some applicants encouraged to manipulate details of their income on -
From regulator to firm to consumer: a virtuous chain of events
Speech by Georgina Philippou, Senior Adviser to the FCA on the Public Sector Equality Duty, delivered at the Building Ethnic Diversity and Inclusion in Investment Management - Report Launch. -
Consumer Investments: Strategy and Feedback Statement
The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. -
Potential issues in the debt management market
Based on our analysis, we have concerns that the following may be causing detriment to consumers.