Filter results
Category
Filter by document type
Document type
Filter by year
Sort by:

Search results

Showing 261 to 270 of 402 search results for vulnerable customers.

  1. Financial Lives survey highlights importance of the FCA’s Consumer Duty

    Press Releases Published: 26/07/2023 Last modified: 26/07/2023
    The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from
  2. The FCA fines Moneybarn £2.77m for unfair treatment of customers in arrears

    Press Releases Published: 17/02/2020 Last modified: 02/03/2020
    The Financial Conduct Authority (FCA) has today imposed a fine of £2.77 million on car finance provider, Moneybarn Ltd (Moneybarn), for not treating customers fairly when they fell behind with loan repayments while in financial difficulties,
  3. FCA provides update on support for consumers impacted by coronavirus

    Statements Published: 05/03/2021 Last modified: 05/03/2021
    The FCA has provided an update on mortgages tailored support guidance for consumers impacted by coronavirus.
  4. FCA and Payment Systems Regulator publish updated evidence on cash access

    Press Releases Published: 23/07/2021 Last modified: 25/04/2024
    The FCA and Payment Systems Regulator have published an updated assessment of the UK’s access to cash infrastructure, taking into account the impact of coronavirus (Covid-19), alongside new research on consumers who rely on cash.
  5. FCA publishes Annual Report and Accounts 2019/20

    Press Releases Published: 10/09/2020 Last modified: 10/09/2020
    The Financial Conduct Authority (FCA) publicly censures Conor Foley, the former Chief Executive Officer of Worldspreads, for market abuse and banning him from performing any roles linked to regulated activity.
  6. FCA reveals the financial experiences of people in the UK: People in Yorkshire and the Humber are most likely to be struggling to pay bills or debts compared to rest of UK

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more
  7. FCA reveals the financial experiences of people in the UK: A higher proportion of adults in the North West have no savings compared to rest of UK

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more
  8. FCA reveals the financial experiences of people in the UK: People in the South East have highest level of unsecured debt of all English regions

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more
  9. FCA review finds evidence of growing competition in retail banking

    Press Releases Published: 20/01/2022 Last modified: 20/01/2022
    Greater competition in retail banking is driving choice and lower prices for consumers and small businesses.
  10. FCA tells banks to improve treatment of struggling small business borrowers

    Press Releases Published: 12/07/2022 Last modified: 12/07/2022
    Follow a review of collection practices, the FCA tells banks they must treat small business customers fairly when collecting and recovering debts.