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Showing 271 to 280 of 402 search results for vulnerable customers.
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FCA highlights concerns when credit firms allow repeat borrowing
The FCA has today published the findings of a review into relending by firms that offer high-cost credit. -
Claims handling lessons learned from business interruption insurance
The FCA sets out the findings from its review assessing how firms handled Business Interruption (BI) insurance claims following the Supreme Court’s judgment on the BI test case, including examples of good practices and areas where firms have -
Mortgages and coronavirus: updated draft guidance for firms
FCA proposes updated draft guidance for firms on mortgages, debt advice and coronavirus -
How we can help consumers cope during the cost of living squeeze
In this blog, Sheldon Mills discusses the ways we can help consumers, and how we ensure customer protection when faced with financial challenges arising from the cost of living. -
Beyond regulation: thinking creatively about consumer credit
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Responsible Finance Conference, Glasgow. -
The hidden cost of domestic financial abuse: working together to improve outcomes
Domestic financial abuse has a huge impact on the lives of those who experience it. -
£12 million compensation to be paid to thousands of struggling borrowers
The FCA expects lenders to learn the lessons from good and poor practice during the Covid-19 pandemic to help borrowers during the cost-of-living squeeze. -
Our Rule Review Framework
The FCA have developed a draft Rule Review Framework to explain how it plans to monitor and review how its rules are working in practice. -
Call of Duty: How putting customers front and centre will help industry innovate
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event. -
Transforming to a forward-looking, proactive regulator
Speech by our CEO, Nikhil Rathi, delivered at the FCA’s Our Role and Business Plan webinar.