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Showing 281 to 290 of 402 search results for vulnerable customers.
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PS19/16: High-Cost Credit Review: Overdraft policy statement
These are the final rules we are introducing to reform the overdraft market. -
Finalised Guidance: Consumer credit and coronavirus: updated guidance for firms
This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers. -
FCA starts countdown to PPI complaints deadline with advertising campaign featuring Arnold Schwarzenegger
Arnold Schwarzenegger will feature in a new campaign designed to create awareness of the deadline to make a complaint about Payment Protection Insurance (PPI). -
Cyber and technology resilience in UK financial services
Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at Bloomberg, London. -
FCA publishes new data on trends in the retirement income market
The Financial Conduct Authority (FCA) have today published their eighth data bulletin. This edition focuses on insights from the consumer contact centre, as well as the latest trends in the retirement income market. -
FCA reveals the financial experiences of people in the UK: The South West has the highest proportion of adults overdrawn in the last 12 months compared to rest of UK
The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more -
Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly. -
Banks, building societies and credit unions – branch access for essential services update
Banks, building societies and credit unions have made significant efforts to maintain essential services for their customers during the coronavirus (Covid-19) crisis -
FCA reveals the financial experiences of people in the UK: The North East has the lowest level of adults with savings or investments of any part of the UK
The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more -
The equity release sales and advice process: key findings
Key findings from our exploratory work on later life lending, where we considered the borrowing opportunities available to consumers aged 55 and over, focusing on lifetime mortgages.