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Showing 331 to 340 of 402 search results for vulnerable customers.
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The rise in scams and the threat to a legitimate financial services industry
Speech by Mark Steward, Executive Director of Enforcement and Market Oversight, at the City & Financial Global - FCA Investigations & Enforcement Summit. -
Firms should strengthen anti-fraud systems and must treat victims of fraud better, review finds
We are working with payment service providers to do more to protect consumers from fraud, including authorised push payment (APP) fraud -
FCA bans Lee Morgan for British Steel Pension Scheme advice failings
The FCA has banned Denis Lee Morgan of Pembrokeshire Mortgage Centre Limited (in liquidation) (PMC) from advising any customers on pension transfers and pension opt outs, and from holding any senior management function in a regulated firm. -
FCA finalises its expectation for firms on maintaining access to cash for customers
The FCA has set out its expectations for the steps firms should take when considering closing branches or ATMs, or converting a free to use ATMs to pay to use. -
Four former directors of online consumer credit broker banned for misleading customers
The Financial Conduct Authority (FCA) has banned David James Carter Mullins, Edward John Booth, Christopher Paul Brotherton and Mark Robert Kennedy, the former directors and shareholders of Secure My Money Limited (now dissolved). -
FCA fines RBS, NatWest and Ulster Bank Ltd £42 million for IT failures
The IT failure affected over 6.5 million customers in the United Kingdom for several weeks. ... This caused the IT incident that disrupted customers’ ability to use banking facilities on 20 June 2012. -
High-cost short-term credit and coronavirus: temporary guidance for firms
This guidance applies to regulated firms that enter into high-cost short-term credit (HCSTC) loans, including payday loans. In addition, this guidance applies to firms that have acquired such loans. It applies to both current loans and loans entered -
Action needed to ensure good outcomes for later life mortgage borrowers
Key findings of multi-firm work on later life mortgage advertising and advice. -
Improvements needed to the credit information market to deliver better lending decisions for borrowers
The Financial Conduct Authority (FCA) has set out proposals to improve the credit information sector so it can deliver higher quality and more comprehensive information for consumers and firms. -
FCA secures contract changes for buy-now-pay-later customers as more consumers use the product
FCA research shows that there has been a significant increase in the use of buy-now-pay-later (BNPL).