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Showing 381 to 390 of 402 search results for vulnerable customers.
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FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears
FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears. ... By allowing cases to drift without agreement, YBS’s actions meant that customers in vulnerable circumstances risked falling into further -
DP 21/2: Diversity and inclusion in the financial sector – working together to drive change
We are engaging financial firms and other stakeholders in a discussion on how we can accelerate the pace of meaningful change on diversity and inclusion in the sector. -
FCA bans Simon Hughes for failures in advice given to British Steel Pension Scheme Members
The FCA has banned Simon Hughes of S&M Hughes Limited (in liquidation) from advising customers on pension transfers and pension opt outs, and from holding any senior management function in a regulated firm. -
How innovation and regulation in financial services can drive the UK's economic growth
Speech by Sheldon Mills, Executive Director, Consumers and Competition delivered at the CityUK Annual Conference 2023. -
FCA sets out potential remedies to tackle concerns about general insurance pricing
The FCA has today published the interim report of its market study into the pricing of home and motor insurance. -
FCA announces proposals for further support to consumer credit borrowers impacted by coronavirus
As a result of increasing restrictions announced in recent weeks, we are proposing to enhance measures to provide further support to consumers impacted by coronavirus. -
Financial Conduct Authority outlines lessons learned in year one of its Regulatory Sandbox
The Financial Conduct Authority (FCA) has today published a report outlining how the regulatory sandbox (sandbox) has met its objectives over the first year of operation. -
Occasional Paper No. 12: Encouraging consumers to act at renewal: Evidence from field trials in the home and motor insurance markets
Our survey evidence for a home insurer suggests that customers underestimate the benefits of shopping around and overestimate the amount of time it takes. ... We find little evidence of price increases at renewal for customers at the two motor insurers, -
Opening up and speaking out: diversity in financial services and the challenge to be met
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Mitsubishi UFJ Financial Group, London. -
FS19/04: Fair Pricing in Financial Services: summary of responses and next steps
This Feedback Statement (FS) follows the publication of our Discussion Paper (DP) on Fair Pricing in Financial Services in October 2018.