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11. FSA - Guidance Note No. 11 [pdf]

    Guidance consultations Published: 17/02/2011 Last modified: 02/05/2013
    As part of this work we have initiated a series of expert groups designed to bring together the FSA and operational risk practitioners at firms to share ideas on current practice, weaknesses, and possible improvements.

12. Accessibility statement

    Last modified: 30/06/2023
    Read the accessibility statement for fca.org.uk

13. Market Watch 71

    Newsletters Published: 13/12/2022 Last modified: 13/12/2022
    In this edition we share our observations about changes in advisory firms’ insider lists since the publication of Market Watch 60.

14. Strong Customer Authentication

    Tasks for regulated firms Published: 01/09/2019 Last modified: 15/02/2023
    The FCA's expectations for your firm when implementing Strong Customer Authentication (SCA), including in e-commerce and online banking.

15. Key workers in financial services

    Firms Published: 20/03/2020 Last modified: 10/11/2020
    We set out steps firms should take to help identify key workers in financial services.

16. PS20/13: Amendments to the open banking identification requirements (eIDAS certificate)

    Policy statements Published: 03/11/2020 Last modified: 18/01/2021
    We outline feedback to CP20/18 and confirm near final rules to amend Article 34(1) of the UK-RTS, with minor changes to the proposal in CP20/18. 

17. Consumer Duty – information for firms

    Tasks for firms Published: 02/10/2022 Last modified: 26/06/2024
    To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

18. Do the right thing

    Speeches Published: 01/06/2023 Last modified: 30/10/2023
    Speech by Therese Chambers, Joint Executive Director of Enforcement and Market Oversight, delivered at the City & Financial FCA Investigations and Enforcement summit.

19. Retail banking: our review of Basic Bank Accounts

    Multi-firm reviews Published: 11/02/2020 Last modified: 12/02/2020
    We have reviewed how retail banks provide information about Basic Bank Accounts.

20. Market Watch 72

    Newsletters Published: 11/01/2023 Last modified: 11/01/2023
    In this Market Watch, we outline our recent findings on the quality of service provided by Approved Publication Arrangements (APAs) and Approved Reporting Mechanisms (ARMs), collectively known as Data Reporting Services Providers (DRSPs), to clients